Any UAE resident over 18 with valid ID and a payment method. Approval is quick and easy through a simple KYC and shopping history check.

Delivery is free across the UAE and usually takes no more than 48 hours from the moment you place your order to receive your iPhone.

The subscription runs for 50 weekly payments. After that, you’ll have the option to either keep your phone forever for a tiny closing price (around two weekly payments) or upgrade to a new model.

During the subscription, the phone remains Fllex’s property. But once you reach week 50, you can choose to make it yours for a small final price (about two weekly payments). After that, it’s 100% yours.

At week 50, you get a special choice: Keep your current phone for a tiny closing price (around two weekly payments), or upgrade to a brand-new model by continuing your subscription and returning the old device.

The subscription consists of 53 equal payments:
• 1st payment is made when you place your order (this secures your device).
• Next 52 payments are made weekly.
• At week 50, you’ll have the option to own your phone for a small final price (around two weekly payments) instead of continuing to the full 52 weeks.

No. Subscription is a service where you pay for using the device with the option to buy it out later. No banks, no loans, no credit checks.

When you make your first payment, you can save your card in our payment system. This way, all future weekly payments will be collected automatically. If you prefer not to save your card, no problem — a payment button will always be available in the Doyu app, so you can easily pay each week manually.

We’ll remind you directly on your device. If the delay continues, some functions may be gently limited until the payment is made. As soon as it’s settled, everything goes back to normal.

Yes. By using the Doyu app and engaging with offers, you can collect rewards that reduce your weekly subscription cost.

Yes. You’ll continue to have access to the Doyu app. Instead of reducing your weekly payments, you’ll earn points on your account through partner offers. These points can be spent inside the app and, soon, converted into real income.

Use the email you gave us when buying your phone. We sent a password to that email — just enter both to log in.

No. Once you pay the small final fee and the phone becomes yours, all management and restriction features are removed. The device is fully yours, and Fllex no longer has any control over it.